Employment

Pacific Symphony seeks a Director of Marketing, Subscriptions & Patron Loyalty to lead the strategies and campaigns that grow, deepen, and sustain the Symphony’s relationship with its audiences. They will spearhead sales and revenue growth in the subscriptions and packages category.

This leadership role is ideal for a marketer who understands that subscriptions are the foundation of a lifelong relationship between patrons and the art form, and who is passionate about building engagement that evolves from first-time attendance to long-term patron loyalty and philanthropy.

The Director will shape how new audiences discover the Symphony, how existing patrons deepen their engagement, and how the organization cultivates the kind of loyalty that spans generations. Working across all subscription product lines, this position develops integrated marketing campaigns that drive acquisition and retention while advancing a broader vision of patron lifetime value.

This role sits at the intersection of campaign strategy, audience insight, subscription sales, loyalty development, and creative execution, and works collaboratively across departments—including Marketing, Ticketing, and Development—to support the Symphony’s One Patron approach, aligning audience engagement and philanthropic relationships over time.

The Director also leads strategies to strengthen subscriber retention and loyalty through coordinated benefits, experiences, and engagement touchpoints designed to deepen patron connection throughout the season.

Job Description - Director of Marketing, Subscriptions & Patron Loyalty

TO APPLY

Please submit your resume, a cover letter detailing your relevant experience to
Rachael Holloway, Recruiter, Nonprofit Practice, Thinking Ahead
rholloway@thinkingahead.com