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Privacy Policy

Pacific Symphony is committed to respecting your privacy and recognizes your need for appropriate protection of any personally identifiable information you share with us. Pacific Symphony has established this privacy policy to let you know what information we may collect from you on the publicly available portion of our website and through various other interactions with you and how we may use and share that information. By using the site and/or providing us personal information, you agree to accept the terms of our privacy policy. If you do not agree to the terms of this privacy policy, please do not use the site or provide us any personal information. This privacy policy applies to information that we collect on this site and to information that we may collect by other means, including, without limitation, Facebook, Twitter and other social media/Internet activities.

Information We May Collect

Personal information means any information that may be used to identify an individual, including, but not limited to: a first name or initial and last name; a home, business or other physical address; a phone number; and an e-mail. We collect personal information from our website users and patrons only when such information is voluntarily provided to us, including, without limitation, in connection with inquiries about our services through the “Contact Us” page, as part of signing up for our e-mail subscriptions or in the process of your transactions with us.

How We May Use Your Information

If you provide us with personal information, we may retain and use that information for several purposes, including facilitating and otherwise addressing your inquiry, request, subscriptions or transactions and relationship with Pacific Symphony.

With Whom We May Share Your Information

We may sometimes use other businesses to perform certain services for us, such as providing mailing services and processing inquiries. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. Pacific Symphony will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on Pacific Symphony’s behalf. From time to time, Pacific Symphony may share your personal information with other non-profit organizations. In the event that Pacific Symphony is no longer in business, your personal information will be destroyed.

Non-Personal Information

From time to time, we may collect general, non-personal, statistical information about the use of the website, such as from what sites visitors are coming from when they visit our website, when they first visited our website, their IP address, how many visitors visit a specific page on the website, how long they stay on that page and which hyperlinks, if any, they click on. We may use the IP address to infer information about such visitor, including its city and state. We collect this information through the use of cookies and other tracking technologies. We collect this information in order to determine which areas of the website are most popular and to enhance the website for visitors. We may group this information into aggregate visitor data in order to describe the use of the website to our existing or potential business partners, sponsors, advertisers, or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the site.

Cookies and Other Tracking Technologies

Some of our web pages may use cookies and other tracking technologies to help customize the site and improve your experience. A cookie is a small text file that a website transfers to an individual’s web browser and is stored on the device. We, and/or our third-party advertising service providers, may place cookies or similar files on your computer to, among other things, keep track of services you have used, record registration information, record preferences, facilitate purchases and track pages you visit. We do not obtain, store or maintain any personal information about you through our use of cookies, nor do we link the information we store in cookies to any personal information you may submit while on the website. However, we reserve the right to use IP addresses and other tracking technologies to identify a visitor when we feel it is necessary to enforce compliance with the site’s policies, to protect the site, our customers, or others, or when we believe in good faith that the law requires it. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the website may not function properly or may be slower if you refuse cookies.


The security of your personal information is important to us. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Pacific Symphony employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


If you become a Pacific Symphony patron, you will be able to access your account through the website with a unique password. Your access to and use of our website, together with all other aspects of your relationship as patron will be governed by your agreement with Pacific Symphony. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your password or account.

Children’s Privacy

Except for participants in education and community engagement programs, with the permission of those participants’ parents or guardians, we do not knowingly collect personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our database.

Changes to Our Privacy Policy

The terms of this privacy policy may change from time to time. You can access the most up-to-date version of our privacy policy at any time from the homepage of this website. We encourage you to check this page periodically for any changes. Your continued use of the website following the posting of changes to these terms will mean you accept those changes.

Governing Law

Pacific Symphony makes no representation that this privacy policy and such practices comply with the laws of any country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our website, you consent to the transfer and use of your information outside your country.