Information We May Collect
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, a phone number, and an email address. We collect personal information from our website users and patrons only when such information is voluntarily provided to us, including, without limitation, in connection with inquiries about our services through the “Contact Us” page, as part of signing up for our email subscriptions, or in the process of your business transactions with us.
How We May Use Your Information
If you provide us with personal information, we may retain and use that information for several purposes, including facilitating and otherwise addressing your inquiry, request, subscriptions, or business transactions and relationship with Pacific Symphony. For example, we may use your personal information in order to respond to your questions or requests for information about Pacific Symphony, its events and services. We may also use personal information to ensure compliance with our policies and applicable law.
With Whom We May Share Your Information
We may sometimes use other businesses to perform certain services for us, such as providing mailing services and processing inquiries. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. Pacific Symphony will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on Pacific Symphony’s behalf. Pacific Symphony may share your personal information with other non-profit organizations for marketing purposes only. In the event that Pacific Symphony is no longer in business, your personal information will be destroyed. We reserve the right to disclose such information when we believe in good faith that the law requires it.
From time to time, we may collect general, non-personal, statistical information about the use of the website, such as from what sites visitors are coming from when they visit our website, when they first visited our website, their IP address, how many visitors visit a specific page on the website, how long they stay on that page and which hyperlinks, if any, they “click” on. We may use the IP address to infer information about such visitor, including its city and state. We collect this information through the use of “cookies” and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the website are most popular and to enhance the website for visitors. We may group this information into aggregate visitor data in order to describe the use of the website to our existing or potential business partners, sponsors, advertisers, or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.
Cookies and Other Tracking Technologies
The security of your personal information is important to us. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Pacific Symphony employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If you become a Pacific Symphony patron, you will be able to access your account through the website with a unique password. Your access to and use of our website, together with all other aspects of your relationship as patron will be governed by your agreement with Pacific Symphony. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.
We do not knowingly collect personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our database.