Choose Language

Can't Use Your Tickets?

Pacific Symphony Concertgoers showing tickets to ticket taker

Can't make a concert? No problem! You can exchange your tickets for an alternate night, or for tickets to another performance within the same season. Or you can donate your tickets to the Symphony!

Exchange Procedure

If you can't make a concert, you may exchange your tickets for another performance within the current season (subject to availability). Exchanges should be made no later than 24 hours before the earliest affected concert (either the performance you are leaving or the performance you are exchanging into). Unfortunately, we cannot handle exchanges involving tickets for past concerts or on concert evenings.

Ticket Exchanges for All Pacific Symphony Concerts

In person, by phone, fax or mail

Pacific Symphony Ticket Office
17620 Fitch Ave., Suite 100
Irvine, CA 92614-6081

(714) 755-5799, 9 a.m. to 5 p.m., Mon.-Fri.

Box Office Fax
(714) 825-3505

Please include the following:

  • Tickets to be exchanged
  • Concert name and date that you are exchanging into
  • Your name, address and daytime phone number

There is no charge for exchanges for subscribers; for single ticket buyers the standard $18.00 service fee applies.

If you are exchanging by mail, tickets will be mailed, or you will be notified if they will be held at the Will-Call window for pickup on the day of the performance.

Additional Options for Tickets Purchased at the Center

In person or by mail
Segerstrom Center for the Arts
600 Town Center Drive, Costa Mesa, CA 92626
10 a.m. to 6 p.m. every day of the year


Donating Your Tickets

If you are unable to attend a performance and unable to exchange your tickets, you may donate your tickets to the Symphony for a tax credit. Please return your tickets by mail or in person no later than 4 p.m. on the business day before the scheduled performance. You may also call us at (714) 755-5799.

There are no refunds for unused tickets.