Overview of Opportunities
There are currently no auditions scheduled.
The Gift Processing Assistant is an integral role of the Development department and the candidate must understand this role as a "representative" of the Pacific Symphony when working with donors and fellow staff members.
- Accurately record all details of donor transactions into the database utilizing business rules of Pacific Symphony.
- Details include gift entries for pledges, pledge payments, gifts and acknowledgement letters to donors.
- Forms of payment processing include checks, credit cards, cash and gifts of stock.
- Create daily gifts received reports for staff and Board leadership.
- Adjust gifts and pledges as required by development and finance.
- Create and distribute invoices/pledge reminders.
- Track year-end and matching gift appeals.
- Maintain data hygiene through management of constituent records (duplicates).
- Create lists from database sources for direct mail and telefunding. This could include lists for invitations to events and activities of Pacific Symphony.
- Provide Telefunding and direct mail campaign reports as directed.
- Provide Front Desk back-up reception assistance as needed.
- Detail oriented with experience in data entry; familiarity with Tessitura database a plus
- Basic accounting knowledge a plus
- Proficiency with MS Office (Excel, Word, Outlook)
- Flexibility to work extra hours as needed
- Strong multi-tasking and organizational skills
- Ability to meet deadlines
- Strong writing skills
- Three + years’ experience in an office environment, preferably in a nonprofit organization
- Collaborate with Symphony leadership and Board to promote a culture of planned and legacy giving within Pacific Symphony–Board, volunteers and staff.
- Identify, research, cultivate and solicit prospects for major and planned gifts, and manage a personal visit calendar with a target of six to ten visits a week.
- Engage new major gift and planned gift donors through effective marketing, cultivation and outreach activities.
- Guide donors to complete major gifts and planned gifts which meet their charitable giving objectives and support Pacific Symphony's mission. Consult with donors and their advisers to complete necessary agreements.
- Lead the management of planned giving strategies, solicitations and events, and maintain prospect lists, activity reports and other donor information.
- Inspire the Symphony Board to reinvigorate the Board Legacy Committee and create a professional advisory council to help support the planned and legacy giving program.
- Lead management and volunteers in identifying major planned giving opportunities, developing fundraising strategies and collaborating with others, as necessary.
- Conduct research into planned and legacy giving prospects.
- Prepare timely, relevant and complete major gift and planned gift proposals, and other relevant donor gift agreements; maintain accurate documentation of all gifts and pledges; and ensure that the donor database is updated with all contacts, actions, proposals and related information in a timely and complete manner.
- Present planned and legacy gift proposals to the Vice President of Development and work with the Finance department to ensure that gifts are expedited and properly accounted for.
- Conduct solicitations and prepare proposals and gift instruments in alignment Pacific Symphony’s gift acceptance policies and approval of the Executive VP & COO.
- Partner with the Development department team to facilitate and ensure effective donor stewardship and recognition.
- Prepare reports and other materials to facilitate evaluation of progress toward meeting objectives.
- Empathy and Customer Focus – Identification with donor and stakeholder needs and a commitment to satisfaction throughout the legacy giving process.
- Planning and Organizing – The utilization of logical, systematic and orderly procedures to meet Pacific Symphony’s overall goals and objectives.
- Diplomacy and Tact – The ability to treat others fairly and to create a comfort level around what can be a difficult topic.
- Self-Management – The ability to manage time and priorities independently while overseeing effective leadership of other team members.
- Personal Accountability – A commitment to being accountable for actions and outcomes of all organizational development efforts.
- Must have a Bachelor’s degree from an accredited college or university
- Minimum of Five years in a development role
- Superior presentation and writing skills, with the ability to combine information from multiple sources into a persuasive and effective document, as well as effective talking points that respect the needs of the prospect
- Must be a team player, able to work with her/his development colleagues to maximize the donor’s relationship and satisfaction with Pacific Symphony
- Experience with Tessitura software will be considered an asset
- Proficiency with standard computer software programs and electronic communication tools is needed
- Certified Specialist in Planned Giving and membership in the Partnership for Philanthropic Planning are a plus
Do you enjoy talking on the phone? Do you enjoy classical music and the Symphony? Are you articulate, friendly and enthusiastic? Do you have sales experience?
If so, we would love to meet you. We are seeking telephone representatives to make outbound sales calls on behalf of Pacific Symphony. Callers must be highly motivated and comfortable engaging people of varying backgrounds. A positive, upbeat attitude and the ambition to meet and exceed your goals is a must. Knowledge of and passion for music and the performing arts is desirable.
Qualified leads will be provided; no cold calling. We provide training, a welcoming office environment and a competitive compensation structure. There is a 20-hour-per-week minimum. More hours may be available. Shifts are 5-9 p.m.
To apply, please call (714) 876-2301.
We are now accepting applications for the fall 2016 Public Relations Internship program. Please submit a resume, cover letter, a 3-page writing sample and the completed online application to: Lisa Harden at LHarden@pacificSymphony.org.
Sign up here to apply for the fall 2016 Public Relations Internship.
Pacific Symphony offers internships for students interested in a career in a non-profit arts organization. Interns will be exposed to the many facets of the administrative office responsible for the operation of the organization and should come away with an understanding of how the non-profit arts world operates. Internships are often available in the following areas:
- Concert Production/Operations
- Public Relations
- Special Events
Interns must demonstrate strong computer skills, strong written and oral skills, organization skills, and the ability to perform multiple tasks with attention to detail. They must maintain a professional attitude and be able to interface successfully with a variety of personalities.
Internships are unpaid and require a minimum of 10 hours a week (scheduling is flexible) during regular office hours. Pacific Symphony is located in Orange County, California and does not provide housing, transportation, or relocation costs. Assignments will be based on the interest and qualifications of the intern and the needs of each individual department.
For information on internship openings or interest in applying please contact (714) 755-5788.
Volunteer positions at Pacific Symphony are available in the following areas (click to view):
- Artistic and Orchestra Operations
- Education and Community Engagement
- Marketing and Public Relations
If you would like information on volunteering for Pacific Symphony, please contact:
Director of Volunteer Services
Lisa will be happy to tell you about our volunteer opportunities.